Our promise to you includes the following quality carpet cleaning services and total customer satisfaction. If we do not succeed in gaining your complete satisfaction.
What do you do?
It is tempting to try to remove the stain yourself using over the counter stain solutions. It is common misnomer that you must immediately attempt to try and remove the spill or stain. However, you will probably only remove 50-75% of the stain. After any type of liquid or solution has touched the stain and attempted wiping or blotting has occurred, it is too late to call a carpet cleaning professional, because the stain will have seeped too far into the carpet fiber making it nearly impossible to remove all of the stain.
If a spill happens, don't panic! Place something over the stain so as you don't accidentally walk on it. Try using aluminum foil instead of a cloth, to avoid transferring the liquid from the carpet to the cloth. Don't use over the counter spot cleaners or carpet cleaning wet/dry vacuums as they can actually work the stain deeper into the carpet fiber.
Call American Carpet Cleaning the spot removal specialists! We use truck-mounted equipment that provides actual steam for a thorough steam cleaning. Steam cleaning is actually recommended by most carpet manufacturers. Our steam cleaning method allows for a truly deep clean, perfect for stain removal and allows for faster drying time. Though stain removal is not 100%, steam cleaning is a proven, safe method for solving the problem and in most cases adheres to the manufacturers warranty.
Important information to tell your carpet cleaning professional:
• Make note of the type of stain.
• When the stain occured.
• Whether any attempt was made to remove the stain but other than a professional.
This will probably not be the last time you or somebody else spills something on your carpet. You may want to consider a stain protector on your carpeting, to help protect against future stains. Ask your American Carpet Cleaning professional for more information about Dupont Teflon Carpet Protector so that you are fully prepared for the next spill!